Last updated: May 29, 2026
At LaunchPDF, we are committed to delivering high-quality, customized digital products. Because our service involves significant done-for-you manual labor and digital asset allocation, we have a strict refund policy.
Once you have submitted your brand name and logo details, and our team has begun the setup process of your customized website, we cannot issue a refund. The time and resources dedicated to building your specific website cannot be recovered.
Refunds may be considered in the following exceptional circumstances:
If you believe you meet the criteria for an exception, please contact our support team at support@launchpdf.com with your order details and a detailed explanation of the issue.